Privacy Policy
This Privacy Policy describes how CA HVAC Direct handles information collected through this website.
Information We Collect
When you contact CA HVAC Direct, request a quote, or place an order, we may collect information you provide, including your name, email address, phone number, billing and delivery addresses, requested products, order details, and messages. Our website may also collect technical information, such as your IP address, browser type, and website usage data, depending on the services and technologies used to operate the website.
How We Use Information
CA HVAC Direct uses customer information to respond to inquiries, prepare quotes, process and manage orders, coordinate delivery or pickup, provide customer support, and communicate important updates about purchases. We may also use information to maintain website functionality, prevent fraud, protect our business and customers, and comply with applicable legal obligations. We do not use customer information for unrelated marketing without an appropriate legal basis.
Sharing of Information
CA HVAC Direct may share customer information with service providers when reasonably necessary to process payments, fulfill orders, coordinate shipping or delivery, operate the website, or provide customer support. These providers may include payment processors, shipping companies, hosting providers, and email service providers. We may also disclose information when required by law or to protect our legal rights. We do not sell customer personal information for money.
Payments
Card payments are processed securely by our payment processor. CA HVAC Direct does not store raw card details.
Contact
For privacy questions, contact CA HVAC Direct using the details on our Contact page.