Shipping / Pickup Policy
This policy explains delivery and pickup options for CA HVAC Direct equipment.
This policy contains placeholder text. Final, business-specific and legally reviewed language will be provided by CA HVAC Direct before launch.
Local Delivery
Local delivery is available within our service area and is priced based on distance and order value. Final delivery availability and timing are confirmed after your order. Local delivery is not offered beyond 100 miles under the local-delivery schedule.
Pickup
Customers interested in picking up their HVAC equipment should contact CA HVAC Direct before placing an order to confirm whether pickup is available for their selected products. Pickup locations, scheduling, and instructions must be confirmed directly with our team. Please do not arrive at a pickup location without prior confirmation. Equipment availability and preparation times may vary depending on the product.
Out-of-State / Freight
Out-of-state shipping / freight may be offered in the future and is separate from local delivery. Contact us for availability.
Handling of Large Equipment
HVAC equipment, including condensers, furnaces, and other large units, may be heavy, bulky, or require specialized handling. Customers should review product dimensions and weight before arranging pickup or delivery. Appropriate equipment, transportation, and assistance may be necessary to move and unload these products safely. Customers should contact CA HVAC Direct before ordering to discuss any special access, loading, unloading, or delivery requirements. Specific handling arrangements and any applicable additional charges must be confirmed before fulfillment.